Customers trust us with their most valuable possession: their home. Every day, we work with customers to make their homes greener, more comfortable, and more valuable. Our customers represent a broad range of personal values, finances, and home types. Our goal is to deliver a great experience to each one.

Together, we are changing the physical world. We are taking homes that use dirty fuels, and setting them on a cleaner, more comfortable, more affordable path. Changing the physical world takes hard work. And there's risk. We take that risk seriously and are obsessed with creating a safe workplace. We look out for ourselves, for each other, and for the community around us.

Building new businesses requires constant evaluation and questioning. Products or processes that worked a year ago, may not work today. Ideas that were too ambitious in the past, maybe worth revisiting now. And you'll almost never regret gaining a deeper understanding – of how things work, or of how we work together. As a company, we commit to satisfying that curiosity by sharing information as much as we productively can.

Innovation and improvement are at the heart of our work. These can come in the form of big initiatives, like new technologies or products, and smaller efforts like improved processes. Much of what we are doing is new, and there are opportunities for improvement all around us.

Our goal is to combat climate change. Every home we install is one less home that's using fossil fuels. We want to be deliberate about celebrating the results of our work. The world is full of companies that offer good jobs. But only a few companies do such important work. Celebrate it!