Service pricing
Standard Rates
Preventative Maintenance Visits
- 1st Heat Pump: $600
- Each Additional Heat Pump: $300
Service Visits
- Business Hours* Trip Fee (incl. 1st hr): $350
- Business Hours Labor (hr 2+): $175/hr
- After Hours Trip Fee (incl. 1st hr): $600
- After Hours Labor: $275/hr
*Business Hours are Monday-Friday, 9am – 4pm ET
Annual Preventative Maintenance Plan
- 1st Heat Pump: $500/yr
- Each Additional Heat Pump: $300/yr
Tier 1 Service Plan
- 1st Heat Pump: $800/yr
- Each Additional Heat Pump: $400/yr
- Business Hours Trip Fee (incl. 1st hr): $125
- After Hours Trip Fee (incl. 1st hr): $450
- Labor & Repairs Discount: 15% off standard labor rates (where standard labor rates are: $175/hr business hours, $275/hr after hours)
Tier 2 Service Plan
- 1st Heat Pump: $1,150/yr
- Each Additional Heat Pump: $575/yr
- Business Hours Trip Fee (incl. 1st hr): FREE
- After Hours Trip Fee (incl. 1st hr): $350
- Labor & Repairs Discount: 25% off standard labor rates (where standard labor rates are: $175/hr business hours, $275/hr after hours)
Out of Service Territory (OST) Rates
Zone 2 (Drive Time 1–2 Hours)
- Trip Fee (incl. 1st hr): $650
- Each Additional Hour: $175
Zone 3 (Drive Time 2–3 Hours)
- Trip Fee (incl. 1st hr): $875
- Each Additional Hour: $175
Out of Service Territory (OST) Preventative Maintenance Rates
Zone 2 (Drive Time 1–2 Hours)
- First Heat Pump: $860
- Each Additional Heat Pump: $300
Zone 3 (Drive Time 2–3 Hours)
- First Heat Pump: $1,110
- Each Additional Heat Pump: $300
Preventative Maintenance
Included in a preventative maintenance visit:
- Deep coil cleaning, as needed. This keeps your system running at peak efficiency by removing debris and dust from your coils.
- Filter change (filter cost not included).
- Verify the condensate drain line is operational.
- Install 2 pan tablets.
- Re-torque all electrical connections.
- Verify thermostat settings.
- Verify stage 1 and 2 operation in heating, cooling and auxiliary mode (if applicable).
- Check ground loop pressure, temperatures and flow rates.
- Verify glycol concentration is within specification.
- Verify capacitor readings are within specification.